Chapter Eleven-Memebers and Leaders

3. tries to run the group by pulling rank or acting the role of the boss
5. the process of influencing the thoughts, feelings, and actions of others
8. Asks for facts and opinions and seeks clarification on the issue that is being discussed
12. expresses insecurities or confusion and thus tries to gain sympathy from the other group members
13. tries to spell out what the values of the group should be
15. goes along with the members of the group
16. provides negative feedback is disagreeable and opposes other group members
17. stimulates the group to greater activity
18. offers compromises as a way to resolve conflict
20. writes down the groups activities and suggestions and decisions

1. proposes standards for the functioning of the group or for its solutions
2. presents facts and opinions to the group members
4. is a way pf thinking that people use when agreement among members has become excessively important
6. mediates differences among group members
7. spells out relationships among ideas and suggested solutions and coordinates the activities of the different members
9. to discover the values underlying the groups task
10. gives examples and tries to work out possible solutions
11. supplies members with positive reinforcement in the form of social approval
13. summarizes what has been said and addresses the direction the group is taking
14. expresses the negative evaluation of the actions or feelings of the group members
19. jokes around without regard for the groups process