chp.1 vocab

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Across
  1. 5. idea to strive to satisfy customers
  2. 6. tangible
  3. 7. intangible
  4. 8. share similar needs and wants
  5. 11. product,place,price,promotion
  6. 12. percentage of a given market
Down
  1. 1. information about the target
  2. 2. dont need
  3. 3. goods and services for personal Organizationalmarket B2B
  4. 4. understand buyers
  5. 9. necessities
  6. 10. added value