CICT Basics

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Across
  1. 3. where we complete interviews
  2. 4. cases should be completed within 24
  3. 7. the organization that probably hired you
  4. 9. where we communicate with our coworkers
  5. 12. don’t share
  6. 13. the number of times you call a contact
  7. 14. outcome for when someone refused to answer questions
  8. 15. you send a text unless you complete an
  9. 16. call log outcome for when someone answered SOME questions
  10. 19. covid-19 is an example of a
  11. 22. can’t be done for contacts
  12. 23. outcome for when you called three times with no answer
  13. 24. close contact: within 6 feet for “x” minutes or more
  14. 25. if you can, always leave a
Down
  1. 1. Remember to be
  2. 2. the number of hours between calls
  3. 5. corona viruses are named for their crown-like “this”
  4. 6. a person who has tested positive
  5. 8. the number of texts you send per call
  6. 9. where you make calls
  7. 10. the organization we work for
  8. 11. the number of times you call a case
  9. 17. your standard status in Twilio is
  10. 18. a person who has been close to someone who tested positive
  11. 20. your status in Twilio on breaks/lunch
  12. 21. your status in Twilio during meetings