CICT Basics

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Across
  1. 3. we are grateful for
  2. 5. always create a call
  3. 6. don’t share
  4. 7. a person who has tested positive
  5. 8. always click save and
  6. 9. cases should be completed within 24
  7. 12. if you can, always leave a
  8. 14. the number of hours between calls
  9. 15. where you make calls
  10. 16. can’t be done for contacts
  11. 17. your status in Twilio during meetings
  12. 18. corona viruses are named for their crown-like “this”
  13. 20. close contact: within 6 feet for “x” minutes or more
  14. 23. gets the job done
  15. 26. your status in Twilio on breaks/lunch
  16. 27. where we complete interviews
  17. 29. don’t be afraid to ask
  18. 30. the number of times you call a contact
Down
  1. 1. a person who has been close to someone who tested positive
  2. 2. covid-19 is an example of a
  3. 4. the organization we work for
  4. 6. call log outcome for when someone answered SOME questions
  5. 8. outcome for after an interview is completed
  6. 10. outcome for when someone refused to answer questions
  7. 11. your standard status in Twilio is
  8. 13. the number of texts you send per call
  9. 19. Remember to be
  10. 21. the number of times you call a case
  11. 22. the organization that probably hired you
  12. 24. you send a text unless you complete an
  13. 25. where we communicate with our coworkers
  14. 28. outcome for when you called three times with no answer