Class 12 Commerce

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Across
  1. 3. - Ensuring activities comply with plans and taking corrective actions.
  2. 6. - Motivating and guiding employees to achieve goals.
  3. 9. - A group of people with complementary skills working towards a common goal.
  4. 10. - The ability to influence others and inspire them to take action.
  5. 11. - A skill that involves assigning tasks and responsibilities.
  6. 13. - A reward system that motivates employees to achieve goals.
  7. 14. - A message designed to persuade a target audience to buy a product or service.
  8. 17. - Effective communication between managers and employees.
  9. 19. - Grouping tasks and assigning them to individuals.
  10. 20. - A satisfied customer who promotes a company's products or services to others.
Down
  1. 1. - The 4Ps: Product, Price, Place, and ___.
  2. 2. - Understanding the needs and wants of your target audience.
  3. 4. - The function of attracting, selecting, and training qualified employees.
  4. 5. - Setting a product or service apart from competitors.
  5. 7. - The overall activity of creating, communicating, delivering, and exchanging offerings that hold value for customers.
  6. 8. - The process of evaluating an employee's performance.
  7. 12. - The formal reporting structure within an organization.
  8. 15. - The process of setting goals and outlining how to achieve them.
  9. 16. - A detailed plan for a specific project or activity.
  10. 18. - A unique identifier for a company's products or services.