"Class 9 Retail: Unit 1

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Across
  1. 6. A legal contract between a company (franchiser) and a store owner (franchisee) to conduct business under an established name.
  2. 8. A retail store specializing in one type of merchandise or a single line of goods like jewelry or electronics.
  3. 9. The system used in ancient days where goods were exchanged for other goods before the invention of money.
  4. 10. Products or services that have no physical form and cannot be touched, such as customer service.
Down
  1. 1. The process of selecting, purchasing, and displaying goods for sale to make them attractive to customers.
  2. 2. Fast-moving consumer goods that decay quickly and have a short shelf life, such as vegetables, fruits, and meat.
  3. 3. A large retail facility designed to attract customers from a large area with low prices and a unique range.
  4. 4. The business operation involved in the receiving, storage, and distribution of goods.
  5. 5. Hard goods such as electrical appliances and furniture that are bought for long-term use and do not wear out quickly.
  6. 7. Communication with customers through the telephone to promote products or services.