Client-Centred Services for Adults

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Across
  1. 3. A person who is forced to leave their usual country of residence or citizenship due to fear of persecution, has crossed international boundaries and for the same reason is unwilling or unable to return to that country.
  2. 5. It is also known as intercultural competence, is a continuous and life long journey to increase people's skills in being proficient in intercultural and intracultural knowledge
  3. 7. A term refers to seniors.
  4. 8. These UN goals are the International Federation of Library Associations (IFLA) has asked library associations around the world to achieve.
Down
  1. 1. A person that the librarian should keep a good relationships with, who conduits and pass information to persons experiencing homelessness.
  2. 2. The homeless population fail to apply for a library card because of not having this item.
  3. 4. One library material is hard to find in certain language, creating barriers to seniors.
  4. 6. A person who has immigrated to Canada within the past 5 years and is a permanent resident, or received confirmation of permanent residence from Immigration, Refugees and Citizenship Canada.