Client Service

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Across
  1. 3. Proper respect , language or manners
  2. 4. A key to effective client service
  3. 9. A survey or tool used to measure client satisfaction
  4. 11. Clear about goals, tracking , reporting progress and delivering a quality product on time.What is the phrase called as ?
  5. 12. Enraptures the main idea of the email or why we are sending it
Down
  1. 1. Tailoring services to meet individual client needs
  2. 2. Always start your email with a ____
  3. 5. Continuous process to enhance client satisfaction
  4. 6. If we are uncertain of the right course of action , what do we do ?
  5. 7. The act of solving a problem or a dispute
  6. 8. Make sure your ________ is correct when writing an email
  7. 10. In a well-constructed email these are short and easy to read