Client Service Week

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Across
  1. 2. J.P.Morgan client - German sounding asset manager set up in London in the 1800s
  2. 3. Senior Management Reporting Tool
  3. 5. A Blueprint client, goddess of the hunt
  4. 6. A common herb, also a London based Client Service Manager
  5. 10. Fund performance can be ascertained by comparing it to the relevant .........
  6. 12. Clients measure the service provided by J.P.Morgan by looking at a specific key performance .........
  7. 13. This product forms part of the ACCE initiative.
  8. 16. What is J.P.Morgan's retail bank in the US known as?
  9. 17. The best RAG rating...
Down
  1. 1. Clients always want a higher rate of ..., also known by its three initials
  2. 4. If the PRA are resposible for prudential regulation, which body is responsible for the conduct of firms in the UK?
  3. 6. Where is the EMEA Client Service Management team based?
  4. 7. Who is the Global Head of Client Service?
  5. 8. Key south Asian operational hub
  6. 9. If you are unsure of an issue or require assistance what should you do?
  7. 11. Offices in York, Norwich and London - some of you will deal with this client on a regular basis!
  8. 14. Key fund accounting region for Investor Services
  9. 15. Mary ???, CEO of one of the IOS Clients