Cluster 3

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Across
  1. 5. for connecting the Electricity and Gas?
  2. 8. I need to check this on each call for applicable fees and timeframes
  3. 9. Customer who are deaf use this service to contact us?
  4. 10. Generally the number of days required for a Gas connection
  5. 11. This call type requires a third party to speak on behalf of a customer
  6. 12. The retailer who is responsible for Electricity
  7. 13. The retailer who is responsible for Gas
  8. 15. What we follow in regards to complaint handling
Down
  1. 1. This occurs when electricity supply is actually connected to a different meter
  2. 2. the way we skill enquiries moving forward
  3. 3. The Energy Insights report is inly for this fuel?
  4. 4. POA stands for?
  5. 6. What you need to check in QLD when moving a customer into a property
  6. 7. We need to display empathy with this call type in particular
  7. 14. This type of meter is only applicable in NSW