Cluster 3

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Across
  1. 4. This type of meter is only applicable in NSW
  2. 6. The retailer who is responsible for Electricity
  3. 8. What you need to check in QLD when moving a customer into a property
  4. 12. for connecting the Electricity and Gas?
  5. 13. I need to check this on each call for applicable fees and timeframes
  6. 14. the way we skill enquiries moving forward
  7. 15. The retailer who is responsible for Gas
Down
  1. 1. This occurs when electricity supply is actually connected to a different meter
  2. 2. We need to display empathy with this call type in particular
  3. 3. This call type requires a third party to speak on behalf of a customer
  4. 5. What we follow in regards to complaint handling
  5. 7. POA stands for?
  6. 9. Generally the number of days required for a Gas connection
  7. 10. Customer who are deaf use this service to contact us?
  8. 11. The Energy Insights report is only for this fuel?