CO-MONICA's keywords

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Across
  1. 2. You say it to express gratitude
  2. 4. Your favourite consulting agency
  3. 6. How every objective should be
  4. 9. The reason why your company exists
  5. 11. A good intention set for the New Year
  6. 13. It usually happens at business events with a glass of wine in the hand
Down
  1. 1. The first verb of CO-MONICA's motto
  2. 3. The new "agent" that does not receive a payroll and is always available
  3. 5. Customer Relationship Management in short
  4. 7. The lack of it is the most used excuse for failed projects
  5. 8. Key reference points that allow you to measure your progress
  6. 10. The element key to achieve your success
  7. 12. A tool to evaluate your company's evironment and competitors
  8. 14. They are entering the workforce and creating a big gap