COBRA Dept All-Stars

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Across
  1. 2. overage dependents become ___________
  2. 5. hard to remember to approve these on time
  3. 8. brms proprietary website
  4. 11. tab in WC where you can find previously sent letters
  5. 15. also known as a DOL letter
  6. 17. this is our favorite dept to interact with (technically our sister dept)
  7. 20. what LDE stands for
  8. 22. a list of incoming cobra payments
  9. 24. we try to always leave these in both systems
  10. 27. total number of spaces allowed between user defined key and plan code (includes key)
  11. 28. (composite rate) an easy plan to miss
  12. 30. not a COBRA eligible plan
  13. 33. $3.09 + 3% ___________ ____
  14. 34. monthly cost of all plans
  15. 35. our big tue/thu process
  16. 36. answering emails for the week
  17. 38. we can search using this instead of SSN (if they exist in MHB)
  18. 40. some members are annoying about this process when they have to do it
  19. 41. how to copy someone on an email but keep them hidden from the other recipients
  20. 43. travis system of record
  21. 44. "always keep this open!"
  22. 47. end of cobra letters we do on fridays
  23. 51. our team
  24. 54. "- Technology" a huge group with painful terms
  25. 55. checking the QE reports mon/wed before a _____
  26. 57. what it says on our general envelopes (and QE packet envelopes)
  27. 58. large medical staffing group
  28. 59. company paid cobra
Down
  1. 1. used to be illegal and considered a "mafia racket" before nixon
  2. 3. have to work the day before and after to get this
  3. 4. can't make any mistakes on these groups
  4. 6. not the PQB but on their plan
  5. 7. accumulated wiggle room
  6. 9. we manage these for companies and their employees
  7. 10. this is who you have to email from term date/reason inquiries
  8. 12. these print with our print but don't need a cert
  9. 13. cobra notification report sent to select groups on fridays
  10. 14. we LOVE corresponding with the carriers for this group (in michigan)
  11. 16. the big headache with importing (must be corrected)
  12. 18. this is who you have to email for cobra only adds/terms
  13. 19. Ryan and Austin are always holding it down in here
  14. 21. this term reason must be changed if it appears in WC
  15. 23. WC/MHB/carrier emails
  16. 25. could be termination, death, divorce, etc
  17. 26. i wish this one was more tightly clumped
  18. 29. our fearless leader!
  19. 31. we have to replace these plans ($1.02)
  20. 32. color of folder we file new enrollments in (unless it's a 36-month QE)
  21. 37. most happen 1/1
  22. 39. (flat rate) un-taxed medical spending card
  23. 42. consolidated omnibus(our dept)
  24. 45. Celi's strategy for brain exercise
  25. 46. we call it OE for short
  26. 48. enrollment form rec'd without payment
  27. 49. a huge group that sends everything in ENG + SPA
  28. 50. color of folder we use for our prints
  29. 52. these groups are not stored in MHB
  30. 53. email sent when we import text files
  31. 56. when we pull the QE reports from MHB each day
  32. 60. useless plan nobody wants