Collections
Across
- 3. only speak with
- 5. make calls
- 8. nail down ___________ to exact dates and amounts
- 9. call customer by
- 11. account balance more than 90days
- 12. preferred method of payment
- 14. belong to a program on financial hold
Down
- 1. express a feeling of
- 2. _____________ the customer for their business
- 4. responsible for collections
- 6. ___________ value of service
- 7. balance over 60 days past due
- 10. always ask for payment in
- 13. receive a 4% discount