Color Quest Crossword

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Across
  1. 2. The Phase of the claim when a law suit is filed
  2. 4. Let's Recognize you
  3. 6. The process of settling a claim
  4. 9. When a demand is received we ______
Down
  1. 1. DPR
  2. 3. your positioning theme is the ____ of your negotiations
  3. 5. DUI, media attention, pregnancy factor etc.
  4. 7. And Doug
  5. 8. Serve with _____
  6. 10. Th claims evaluation system we now use