COM2206-Interpersonal Communication- CH12

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Across
  1. 3. A conflict style in which both people get only part of what they want because they sacrifice some of their goals.
  2. 5. (Two words- no space)An indirect expression of aggression, delivered in a way that allows the sender to maintain a façade of kindness.
  3. 7. A lose-win conflict style where one person defers to another.
  4. 12. (Two words- no space) A conflict situation in which the partners use different but mutually reinforcing behaviors.
  5. 13. An expressed struggle between at least two interdependent people who perceive incompatible goals, scarce resources, and interference from the other person in achieving their goals.
  6. 15. (Two words- no space)An expression of the sender’s thoughts and/or feelings that attacks the position and dignity of the receiver.
  7. 17. (Two words- no space) A reciprocal communication pattern in which one person's nonthreatening behavior leads to reduce hostility by the other, with the level of hostility steadily decreasing.
  8. 19. Withdrawing from and shutting down interaction with another person. One of Gottman's "Four Horsemen."
Down
  1. 1. (Two words- no space) Repeating pattern of interlocking conflict behaviors.
  2. 2. (Three words- no space) An approach to conflict resolution in which people work together to satisfy all their goals.
  3. 4. A lose-lose conflict style in which people nonassertively ignore or stay away from conflict.
  4. 6. (Two words- no space)A conflict situation in which the partners use the same tactics as each other.
  5. 8. Communication that demeans and belittles another person. One of Gottman's "Four Horsemen."
  6. 9. (Two words- no space) A reciprocal communication pattern in which on person’s attack leads to a counterattack by the other, with the level of hostility steadily increasing.
  7. 10. A win-lose conflict style in which one person wins at another expense.
  8. 11. (Two words- no space)Repetitive conflicts about the same issue.
  9. 14. A win-win conflict style in which both people get what they want.
  10. 16. The attempt to protect a presenting image a person believes is being attacked. One of Gottman's "Four Horsemen."
  11. 18. Attacks on another person's character. One of Gottman's "Four Horsemen."