Commerce glossary

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Across
  1. 4. the giving up of something of value
  2. 7. the buying and selling of information/goods/services online
  3. 9. a legally binding agreement
  4. 11. a business that sells products directly to consumers
  5. 14. a product fit for purpose, acceptable in appearance and finish, free from defects, safe and durable
  6. 18. items that you can see/touch
  7. 19. things that we would like to have but are not necessary for survival
  8. 20. things done for you by others
  9. 21. swapping/exchanging one good for another
Down
  1. 1. the ways of getting the product to the customer
  2. 2. a list of income and likely expenditures
  3. 3. token with an agreed value that people accept as payment in exchange for goods/services
  4. 5. money received regularly from work, property, business, investment, welfare payments
  5. 6. the buying and selling of goods/services between individuals and businesses
  6. 8. extra money you have to pay back when borrowing money
  7. 10. things necessary for survival
  8. 12. someone who buys goods/services to satisfy needs and wants
  9. 13. when the offeree agrees to the proposal
  10. 15. remains after all business expenses are deducted from sales revenue
  11. 16. any organisation that produces and sells goods/services to make a profit
  12. 17. illegal business practices