Common aims of organisations

1234567891011
Across
  1. 1. A business aim to behave ethically and support communities
  2. 4. Offering good deals so customers feel they get their money’s worth
  3. 6. Making a business name easy to recognise and trust
  4. 9. Getting customers to return and book again
  5. 10. Trying to attract customers instead of rival businesses
  6. 11. Supporting local areas by creating jobs and spending money
Down
  1. 2. Protecting destinations and the environment for the future
  2. 3. Offering different products or services to reduce risk
  3. 5. Growing the business by opening more branches, routes or hotels
  4. 7. Providing high standard products and services to customers
  5. 8. Using apps, websites or self check-in to improve customer experience