Common Fruad Notes - Find the Abbreviations or words

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Across
  1. 2. change of address
  2. 5. Card verification value
  3. 6. mother's maiden name
  4. 8. Override
  5. 10. fraud identity team
  6. 12. Fraud Account Supervision team
  7. 14. BAL
  8. 17. AUTH
  9. 19. True name person
  10. 20. too early to call
  11. 21. Ok to speak with
  12. 23. Social Security Number
  13. 24. out of wallet
Down
  1. 1. left message on machine
  2. 2. Chargeback/callback/Credit Bureau
  3. 3. aff
  4. 4. Do not recognize
  5. 5. Cust
  6. 7. not in service
  7. 9. vac
  8. 11. trans
  9. 13. Account
  10. 15. account takeover
  11. 16. no answer
  12. 18. home phone
  13. 20. telephoned residence
  14. 22. telephoned place of employment