Communicating Effectively

3. show this to let the other person know that you can relate to their feelings
5. ask these to help you understand what the speaker is saying
7. ___ of voice is an example of nonverbal communication
9. rephrase or ___ the speaker's words to make sure you understand
10. this type of listening means paying close attention to what someone is saying
12. an "I" message is a statement that focuses on ___ rather than behavior
14. sometimes your body language may ___ what you're saying in words
17. while communicating assertively, one must remain ___ of others
19. a type of communication that may involve bullying and intimidation

1. don't do this when listening; give your full attention instead
2. show this by facing the speaker and making eye contact to show you're listening
4. these communicators put other people's needs ahead of their own
6. body ___ can affect the meaning of the messages you send to people
8. this type of communication involves standing up for your rights and beliefs
11. offering constructive ___ is a good way to point out problems and encourage improvement
13. this type of communication is messages people send without using words
15. the ___ to good communication is to say what you mean
16. if people feel they are being ___, they may be less willing to listen
18. to communicate effectively, ___ is just as important as speaking