Communicating with Confidence and Human Relations

1234567891011
Across
  1. 7. Respect two people have for one another
  2. 8. Proper conduct in relationships with employer, cowokers and clients
  3. 11. A deep admiration for someone or something is referred to as:
Down
  1. 1. Confidence and satisfaction in yourself
  2. 2. An outward reflection of your inner feelings, thoughts, attitudes and values defines your:
  3. 3. Staying in control of your emotions, open, positive and ___ are guidelines for handling communication challanges.
  4. 4. Be ___ not aggressive.
  5. 5. When dealing with communication challanges, make sure to adapt your ____ to help overcome them
  6. 6. Your own personal system of moral principles and values
  7. 9. Respect, commitment and ___ are 3 parts of professional etiquette that help define your character
  8. 10. Attitudes, skills, beliefs, values, goals and ___ are human characteristics of personality.