Communication

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Across
  1. 5. Body language
  2. 6. Paying attention to and making an effort to hear what the person is saying
  3. 7. Individual who receives the message from the sender
  4. 8. Increase knowledge and minimize anxiety
  5. 10. Connection between the healthcare professional and patient
  6. 12. individual who creates a message to convey information or ideas to another person
  7. 14. Speech impairments
  8. 17. Exchange of information, thoughts, ideas and feelings
  9. 18. sender,receiver, message
  10. 19. spoken words
Down
  1. 1. Impaired vision
  2. 2. A method that can be used to determine if communication was succesful
  3. 3. Honest and direct
  4. 4. "Fine, and you?"
  5. 9. understand the healthcare professional will make patients feel accepted
  6. 11. Message must be clear and concise
  7. 13. Barriers to communication
  8. 15. Hearing loss
  9. 16. information, idea or thought
  10. 17. Beliefs regarding healthcare