Communication
Across
- 5. Body language
- 6. Paying attention to and making an effort to hear what the person is saying
- 7. Individual who receives the message from the sender
- 8. Increase knowledge and minimize anxiety
- 10. Connection between the healthcare professional and patient
- 12. individual who creates a message to convey information or ideas to another person
- 14. Speech impairments
- 17. Exchange of information, thoughts, ideas and feelings
- 18. sender,receiver, message
- 19. spoken words
Down
- 1. Impaired vision
- 2. A method that can be used to determine if communication was succesful
- 3. Honest and direct
- 4. "Fine, and you?"
- 9. understand the healthcare professional will make patients feel accepted
- 11. Message must be clear and concise
- 13. Barriers to communication
- 15. Hearing loss
- 16. information, idea or thought
- 17. Beliefs regarding healthcare