Communication at Work

123456789101112131415161718192021222324
Across
  1. 5. an active hearing process that requires concetraation and effort
  2. 6. self-actualization is the need to be creative, to grow, and to reach your __
  3. 11. when employees are motivated, they are more __
  4. 13. get your audience to enjoy themselves
  5. 14. the most common form of communication in business
  6. 15. critical listening is the ability to tell facts from __
  7. 18. an employee's __ affects moral, output, and public relations.
  8. 19. work __ are the do's and don'ts of fitting in successfully at work.
  9. 21. __ communication occurs between co-workers of equal rank
  10. 23. requires little effort and is the process of receiving sound
Down
  1. 1. the record and pattern of employees missing work
  2. 2. __ communication flows from higher to lower levels of an organization
  3. 3. __ communication flows from lower to higher levels within a company
  4. 4. being nervous about speaking in front of others (2 words)
  5. 7. self-respect is also known as self-__
  6. 8. __ factors are job elements that dissatisy when absent, but do not add satisfaction when they are present
  7. 9. too much email causes information __
  8. 10. job elements that increase satisfaction
  9. 12. basic needs are required in level __ of Mazlow's hierarchy
  10. 16. created a hierarchy of needs to show how people are motivated
  11. 17. the art of getting along with other is __ relations
  12. 20. convince your audience to believe something or to take a certain action
  13. 22. convey information in an understandable manner
  14. 24. the ability to perceive another person's point of view is __ listening