Communication Climate

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Across
  1. 1. When communicators do not want to argue but are dissatisfied.
  2. 5. When you agree with or find someone important
  3. 7. Categories, Six types of defense arousing and contrasting behaviours that lessen threat and defensiveness levels.
  4. 9. In this conflict spiral, rather than fighting, communicators drift apart and withdraw.
  5. 10. A comment unrelated to what the other person has just said.
  6. 13. The most fundamental act of confirmation.
  7. 16. Beginning to speak before the other person is finished speaking.
  8. 17. this communication message conveys value
  9. 18. These conflict spirals are the most visible way disconfirming messages support each other.
  10. 19. Listening is the most common form of this message.
  11. 20. Response that contains two messages that deny or contradict each other.
Down
  1. 2. Presenting and defending a position while attacking the positions of others.
  2. 3. Messages that say "You are wrong" in one way or another.
  3. 4. Responses loaded with clichés and statements that don't actually respond
  4. 6. Response messages that contain more than one meaning.
  5. 8. To prepare to defend oneself against many forms of attack.
  6. 11. The tendency to attack the self-concepts of others in order to cause psychological pain.
  7. 12. To use a speaker's remarks as a starting point for a new topic
  8. 14. this response does not acknowledge the other person's message.
  9. 15. this communication message shows a lack of regard