Communication Climate
Across
- 1. When communicators do not want to argue but are dissatisfied.
- 5. When you agree with or find someone important
- 7. Categories, Six types of defense arousing and contrasting behaviours that lessen threat and defensiveness levels.
- 9. In this conflict spiral, rather than fighting, communicators drift apart and withdraw.
- 10. A comment unrelated to what the other person has just said.
- 13. The most fundamental act of confirmation.
- 16. Beginning to speak before the other person is finished speaking.
- 17. this communication message conveys value
- 18. These conflict spirals are the most visible way disconfirming messages support each other.
- 19. Listening is the most common form of this message.
- 20. Response that contains two messages that deny or contradict each other.
Down
- 2. Presenting and defending a position while attacking the positions of others.
- 3. Messages that say "You are wrong" in one way or another.
- 4. Responses loaded with clichés and statements that don't actually respond
- 6. Response messages that contain more than one meaning.
- 8. To prepare to defend oneself against many forms of attack.
- 11. The tendency to attack the self-concepts of others in order to cause psychological pain.
- 12. To use a speaker's remarks as a starting point for a new topic
- 14. this response does not acknowledge the other person's message.
- 15. this communication message shows a lack of regard