Communication Skills

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Across
  1. 1. the act or process of using words, sounds, signs to express/exchange information
  2. 4. minimize jargon and buzzwords use this kind of language
  3. 6. the ability of focus closely on what another person is saying.
  4. 8. body movement can interfere with communication
  5. 10. you need to do this with the audience
  6. 11. summarizes key points calls for action
  7. 12. information that requires some type of action response
  8. 14. type of information that has already happened
  9. 17. how the sender is communication the message.
  10. 19. gets the audience's attention
  11. 20. cup of soup, cup of coffee, cup of flour
Down
  1. 2. the main connection between the people sending and receiving the a message
  2. 3. these play an important role in interpersonal communication
  3. 5. how many parts does the communication process have
  4. 7. write with this type of attitude, include the long term benefits
  5. 9. one of the five "W" questions
  6. 10. type of communication when people share their feelings, ideas face to face
  7. 13. listening is this kind of skill It takes practice.
  8. 15. buzzwords "in the weeds" "on the pass"
  9. 16. speaking
  10. 18. body language or gestures
  11. 21. an effective listener ___________ participates in the communication