communications

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Across
  1. 2. caused by prejudice attitudes and personality
  2. 4. honest and direct, helps express feelings
  3. 7. understanding the healthcare plan will make patients feel accepted
  4. 10. exchange of thoughts information and feelings
  5. 13. paying attention and an effort to hear what the person is saying
  6. 15. spoken words and written communication
  7. 17. individual who receives the message from the sender
  8. 18. maintaining eye contact, paying attention
  9. 20. disabilities deaf ,blind aphasia
Down
  1. 1. connection between the healthcare professional and the patient
  2. 3. beliefs regarding healthcare, languages
  3. 5. clear and concise, understandable
  4. 6. language a way to say how
  5. 8. working together, gains knowledge and helps diminish anxiety
  6. 9. used to determine if the communication was successful
  7. 11. information idea or thought
  8. 12. starts a conservation off
  9. 14. the act of conveying information without the use of words
  10. 16. physical disabilities, languages
  11. 19. expressions a form of nonverbal communication