COmmunications

2. This is the 3rd portion of the basic framework for continuing education
5. this type of conflict occurs when 2 people's goals are incompatible
7. Type of conflict management style that may be shown by people with a high need for approval
9. the ability to perform a cultural assessment is known as cultural _________
15. This portion of the cover letter should summarize your skill set and make a connection to the job posting
17. You will be required to fill out a minimum of 6 of these annually
18. this type of conflict is charged with emotion
19. Increasing your Cultural __________ will help increase your confidence when interacting with patients

1. Management style that views a conflict as a problem to be solved
3. this type of conflict occurs when individuals agree, however they disagree due to a misunderstanding
4. Every individual has a specific boundry for _________ (two words) which is appoximately 1 arm length away
6. Type of conflict management style when the individual is only concerned with winning
8. This type of conflict is directed toward people in a group
10. Healthcare provider should always maintain ______ (two words) when speaking with a patient
11. This type of resume is best for experienced workers who are changing careers
12. Cultural _______ will enable tou to avoid inposing your own opinions and beliefs onto the patient
13. this formula is helpful when managing conflict
14. The moral right to make their own decisions about their healthcare based on their own beliefs
16. Relates to the pitch, volume and speed of speech