Communications Techniques

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Across
  1. 3. Helping the client become more aware of inconsistenciesin his or her feelings,attitudes,beliefs,and behaviors.
  2. 6. a communication skill that involves understanding, what someone is trying to say. Builds trust by showing your patient that what she’s saying is important to you.
  3. 7. Time for the nurse and client to observe one another, sort out feelings, think of how to say things, and consider what has been verbally communicated.
  4. 9. the sender’s meaning.
Down
  1. 1. Restating another’s message more briefly using one’s own words.
  2. 2. is a two-way process where an exchange of ideas, thoughts, and emotions takes place through verbal or nonverbal signals.
  3. 4. To check whether understanding is accurate, or to better understand,the nurse restates an unclear or ambiguous message to
  4. 5. Your patient asks for advice, and you show respect for her judgment and encourage self-accountability by asking the question right back.
  5. 8. is the ability to understand someone's feelings and experience.