Complaince week - Crossword 1

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Across
  1. 7. Under "Call to customer" memo type which is used to log calls to the customer, __________ and "Call back" have to be filled manually by engineers with Yes or No ?
  2. 9. MaxAttention Support Customers, Ramp-Up incidents,Escalated incidents as long as real Business Impact given are excluded from ________.
  3. 11. _________ function is available to customer, to deactivate EU DP restriction for a defined timeframe for a selected installation.
  4. 13. ________ catalog is place to find if software is black, grey or white listed.
  5. 15. Under _________ SAP Customers do not have access to Support Packages or Legal Changes in Service Market Place ?
Down
  1. 1. ________ policy is an important SAP security standard that describes the rules of conduct regarding the secure handling of information and infrastructure in your personal workplace.
  2. 2. ____________ protects hardware and software against loss, deletion and misuse of sensible data.
  3. 3. An Action Plan for a P1 incident should be created within _________ hours if a solution/workaround cannot be provided
  4. 4. Currently how many types of Information classifications are there in SAP ?
  5. 5. Obtaining sensitive data through contact/calls to those privy to it is called _____________.
  6. 6. The main purposes of the _____ tool are Shift and time zone based planning & visualization,Visualization of planning data exactly to the hour, Scheduling and evaluation of business critical duties, Flexible user and team selection, Personalized views and templates,System integration (communication and data exchange)
  7. 8. Work monitor result lists must be sorted according to ______ in descending order ?
  8. 10. Where should the customer's logon data be stored?
  9. 12. How many months once do I have to change my SAP Global password?
  10. 14. Minutes of Meeting are classified as _________________ under Information Classification Security Standard