Confidence Starts Here

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Across
  1. 1. Where to look for Service Base2000 help?
  2. 4. What to complete if customer wants to change card type?
  3. 7. What to do when NEBWeb doesn’t give the full answer?
  4. 8. What are we?
  5. 9. The feeling that replaces “wait… am I doing this right?” (the answer is somewhere on this page)
  6. 10. Something a team member builds by helping a customer.
  7. 11. What is your nickname if you have access to Base2000?
  8. 12. Where can customers reprint a statement?
Down
  1. 2. Best way to reach out to Credit Card Admin?
  2. 3. Where can customers reprint a statement?
  3. 5. Who answers hard-hitting questions?
  4. 6. Where to look for credit card procedures?