Conflict and Emphaty

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Across
  1. 4. Feeling angry or upset
  2. 5. Helping others without expecting something in return
  3. 6. Treating everyone fairly
  4. 8. Showing care and concern for others
  5. 10. Understanding how others feel
Down
  1. 1. Paying full attention when someone is speaking
  2. 2. Talking politely to express feelings
  3. 3. Staying cool and relaxed during an argument
  4. 7. Being polite in words and actions
  5. 9. Feeling sorry for someone who is suffering