Conflict Crossword

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Across
  1. 2. the middle conflict style
  2. 3. The name of the person dining in a restaurant
  3. 6. Given in the form of either positive or negative
  4. 7. The name of the unit
  5. 8. the conflict style when you are not dealing with the conflict
  6. 9. when the conflict has been handled
  7. 10. When a person is drunk
  8. 11. When a customer is not happy with the service
Down
  1. 1. When you restate what has been said
  2. 3. a person that you work with
  3. 4. _________ policy, outlining the requirements for the establishment
  4. 5. how information is read from your body movements
  5. 7. the third level of the stage of conflict