Conflict Management Vocabulary
Across
- 2. There is a finite amount of something and any part of it that one individual obtains another cannot.
- 5. A desired condition
- 6. A relatively stable set of perceptions about oneself.
- 8. Theory, A theory that states there is a constant internal struggle between humans “ids” and “superegos”.
- 9. Behaviors that are determined by biology
- 12. View: An overarching set of beliefs about how the world works and ones place in it.
- 13. Theory, States that people make relationship choices on a cost- benefit tally system.
- 14. A rational weighing of facts and evidence that uses rules of logic.
- 17. Conflict, When there are differences present but they are not strong enough for one of the parties to act.
- 22. Process, The idea that communication occurs in a series of one way conversations
- 23. Removing one self from controversy
- 25. Agression, Attacks others and their positions
- 26. A type of interaction theory that states that people create meaning through a series of personal constructs.
- 28. Conflict, A struggle among a small number of interdependent people arising from perceived interference with goal achievement.
- 29. Agression, Begrudging compliance, possibly with a plan to get even attached with it.
- 31. Goals, Goals that relate to how things should be done
- 35. Needs
- 36. Theory, States that conflict management must involve the perspective of all parties to the conflict, not just one side.
- 37. Management, Any communication intended to move two people’s views of a situation closer together.
- 38. Communication, An individuals internal dialogue about their actions and beliefs conflicting.
Down
- 1. Process, The idea that communication occurs continuously and simultaneously
- 3. Conflict, Arises from a focus on the underlying needs of each party rather than the surface demands.
- 4. An event that precipitates a conflict and usually is directly related to the topic.
- 7. Meaning, The personal association of a word.
- 10. Defending ones positions and attacking the other party’s positions.
- 11. Goals, Who two parties want to be to eachother
- 15. What conversations are about
- 16. Motive, A situation where goals are more or less positive or more of less negatively related and the actions are more or less effective.
- 18. Tentative explanations for observed behaviors.
- 19. Goals, Goals that relate to an individuals sense of self worth, pride, self respect or power.
- 20. Meaning, The dictionary definition of a word.
- 21. Theory, Within any system there are forces that drive conflicts and forces that restrain conflicts.
- 24. Demands, proposed solutions or other fixed outcome statements.
- 26. Point A moment where an individuals response can change the entire direction of a relationship.
- 27. The level which people need each other to attain their goals.
- 30. Resource, Anything someone perceives to be in limited supply.
- 32. Gains, Encompasses the concept that the goals of all parties in conflict might be met if creative strategies are applied to the problem.
- 33. Goal: How an individual wishes events to unfold, how decisions are made or how communication occurs.
- 34. Behaviors that are learned