Conflict Resolution

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Across
  1. 5. mutually beneficial solution
  2. 6. resolution action
  3. 7. manage these personally
  4. 10. one step to solve conflict
  5. 12. win at all cost
  6. 14. maintaining harmony
  7. 15. staying away from
  8. 16. way to resolve conflict
Down
  1. 1. express feelings
  2. 2. conflict doesn't have to be______
  3. 3. win-win situation
  4. 4. considerate of
  5. 8. opposing views
  6. 9. come to an agreement
  7. 11. way to resolve conflict
  8. 12. disagreement between people
  9. 13. resolution skill