Consumer App BTS

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Across
  1. 4. A collection of instructions that tell a computer how to work
  2. 5. A coding or programming mistake in our internal systems
  3. 6. It denotes the existence of an anomaly or flaw in the system
  4. 7. We escalate persistent Consumer app issues to this queue
  5. 8. Problem solving applied to repair failed products or processes in a system
  6. 10. A failure or interruption in use of service or platform
  7. 13. A computer program designed to carry out a specific task
Down
  1. 1. We do this if issue still persist right after troubleshooting
  2. 2. The process of establishing accuracy and validity
  3. 3. Another word for reboot.
  4. 9. It refers to a fault, or flaw in any of our internal systems
  5. 11. We send this macro to the Consumer for additional troubleshooting steps
  6. 12. Customer who places order using our platform