Consumer Decisions :)

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Across
  1. 3. a warranty is a guarantee given to the buyer assuring the product's quality and promising repair or replacement if necessary.
  2. 6. a product or service that has a unique and immediately recognizable identity that distinguishes itself from others in its industry.
  3. 10. is a strategy that relies on distributing a sales pitch to individual consumers.
  4. 11. pricing is a product's average price as the result of dividing the product's total sales revenue by the total units sold.
  5. 14. a popular arrangement that allows businesses to quickly obtain valuable assets while distributing the cost over a set period.
  6. 16. is an intangible activity or benefit provided to customers.
  7. 17. a set of principles concerned with the nature and appreciation of beauty.
  8. 18. the total pay that an individual receives after taxes and other items are deducted.
  9. 20. buying making unplanned purchases.
  10. 23. classification of retail stores based on their pricing and product range.
  11. 24. the support you offer your customers, both before and after they buy and use your products or services.
Down
  1. 1. lets someone rent a property for a specified period of time with the promise to purchase it at the end of the lease term.
  2. 2. how well a product satisfies customer needs, serves its purpose and meets industry standards.
  3. 4. a quality or situation that makes something easy or useful for someone by reducing the amount of work or time required to do something.
  4. 5. a personal loan lets you borrow money to pay for something special, like a holiday, car or home renovations.
  5. 7. decrease in the value of an asset over time.
  6. 8. a policy that dictates under what conditions customers can return products they've purchase.
  7. 9. the standard of something as measured against other things of a similar kind; the degree of excellence of something.
  8. 12. a payment card, usually issued by a bank, allowing its users to purchase goods or services or withdraw cash on credit.
  9. 13. a business operating under another company's name.
  10. 15. The total pay that an individual receives before taxes and other items are deducted.
  11. 19. any late fees, prepayment charges, extension fees.
  12. 21. the amount of money expected, required, or given in payment for something.
  13. 22. a tangible product.Depreciation: Decrease in the value of an asset over time.