Consumer economics 2

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Across
  1. 6. decide in advance wahts needed & affordable; research the product/service; ask friends/family/coworkers for recommendations; shop around in person, comparing quality&price, read & understand contracts & warranties, labels & tags, check licenses. Find out refund & return policy; get receipts & keep receipts; be wary of door 2 door ppl; dont sign incomplete contracts; know which ares are complaint prone.
  2. 7. a type of dispute resolution program.
  3. 8. court cases involving settling of private conflicts between ppl or between businesses.
  4. 9. the process of negotiating to resolve differences, also an attempt to bring about a peaceful settlement or compromise between the consumer & the business thru the intervention of a 3rd party.
  5. 12. regulations enacted by agencies of the federal or state government to protect consumers.
  6. 13. (18-29) fed up with economy & politics; not afraid to complain about issues or order performing proucts; nearly 43 million of voters; keenly aware of how difficult it's to stay secure; watched parents lose job; watched corporate scandals;youthquake
  7. 14. regulations enacted by the legislative branch of government
Down
  1. 1. the process by which the parties in a dispute submit their differences to the judgement of an impartial person or grp appointed by mutual consent.
  2. 2. the right to seek & obtain satisfaction for damages incurred thru the use of a product or service (eg. brakes on car should work).
  3. 3. BBB - consumer ed materials that encourage honest advertising & selling practices & expose scams.
  4. 4. a civil court that allows litigants claiming damages or resolving disputes that involve modest amounts of money; also called conciliation or magistrates court.
  5. 5. the fundamental regulations of us federal system of government based on the us Constitution
  6. 7. legal charges brought by the government against people or entities for violations or injustices deemed to have been committed by them.
  7. 10. fastest rising area of fraud; 100,000 ppl per year are victims
  8. 11. an intentional deception perpetrated to deprive another person of his or her assets.