Coordinate Clients and Services and Develop and Expand a Client Base

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Across
  1. 2. a monitoring tool
  2. 5. a customer service skills
  3. 8. collecting customer feedback
Down
  1. 1. segmentation of how a customer acts
  2. 3. charge of the salon staff
  3. 4. a reward strategy
  4. 6. customers commitment
  5. 7. a customer need