Correspondence
Across
- 6. transferred to another dept.
- 9. BBB or FCC
- 10. a disagreement or debate
- 11. asking about refunds
Down
- 1. mail sent in by customer
- 2. customer asking questions about billing
- 3. problems with what we provide
- 4. paper mailed/emailed every month
- 5. money remaining
- 7. making a _____ on the account
- 8. correspondence _______