Costumer Service

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Across
  1. 2. Assistance or help provided to customers to ensure their needs are met.
  2. 3. The process of finding solutions to difficult or complex issues in customer service.
  3. 5. The ability to react quickly and positively to customer requests and concerns.
  4. 8. The standard of something as measured against other things of a similar kind; excellence in service.
  5. 9. The quality of being clear and easy to understand in communication with customers.
  6. 10. The firm belief in the reliability, truth, or ability of a service provider.
  7. 11. Information or reactions provided by customers regarding their experience or satisfaction.
  8. 12. The action of helping or doing work for someone, particularly in a customer context.
Down
  1. 1. The process of exchanging information or expressing ideas effectively.
  2. 4. A strong feeling of support or allegiance to a brand or service provider.
  3. 6. The feeling of pleasure or contentment that comes from meeting expectations.
  4. 7. The ability to understand and share the feelings of another.