Covid Crossword.

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Across
  1. 2. Likes to chase mice
  2. 3. the email you must give out before transferring to CESC
  3. 5. new portal where borrowers can view their loan balance, make payments, and contact customer support in one place. Borrowers can visit lending.sba.gov to login or enroll directly.
  4. 8. something we must provide to every bower if they don not have it
  5. 11. If you need to cancel a one-time payment, please contact your
  6. 13. Large marsupial
Down
  1. 1. or borrowers experiencing short-term financial challenges
  2. 4. If the ssn on the account is incorrect/missing, then you cannot discuss loan information with the caller because you cannot verify them.
  3. 6. After the borrower uploads the required documents to the portal, how long should it take to regain access?
  4. 7. Man's best friend
  5. 9. Flying mammal
  6. 10. Has a trunk
  7. 12. Fruit on a tree