Crisis Communication - Pandemic & Hurricane

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Across
  1. 4. A person who is an inspiration to others (the way how a manager should act during a pandemic).
  2. 5. The internal crisis communication approach (ICC) used by managers.
  3. 8. A process that is inseparable from leadership.
  4. 10. What type of crisis communication is examined in the article?
Down
  1. 1. The primary focus for the fourth stage of restorative rhetoric.
  2. 2. A type of response, which focuses on helping victims understand what is happening.
  3. 3. The second step of restorative rhetoric.
  4. 6. The type of rhetoric, which states that there are many unique forms of crises, where each requires a different response.
  5. 7. The name of the hurricane mentioned in the article.
  6. 9. In the Process approach, crises are seen as: "ongoing and _".