Cross WOrd Puzzle

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Across
  1. 2. A liquid used in the radiator to prevent overheating
  2. 5. Charges the battery and powers electrical systems.
  3. 8. Key factor in ensuring a positive dealership experience.
  4. 9. Eicher's entry in the 2-3.5 Ton segment
  5. 10. A designated area for servicing a vehicle
  6. 11. The process of coloring the vehicle
  7. 13. An audit is a systematic and independent examination of records, processes, or systems to ensure compliance with established standards, regulations, or best practices
  8. 14. Process of ordering and maintaining spare parts inventory.
  9. 18. The force that helps a vehicle accelerate, measured in Nm
  10. 19. Clutch not disengaging properly.
  11. 21. Excessive exhaust emissions.
  12. 24. Process of maintaining spare parts availability.
  13. 25. Key factor in ensuring a positive dealership experience.
Down
  1. 1. A device that increases engine power by forcing extra air into the combustion chamber.
  2. 3. A key performance metric for measuring service efficiency.
  3. 4. Air circulation in a workspace.
  4. 6. A complete disassembly, inspection, and reassembly of a component.
  5. 7. Harsh noise when shifting gears.
  6. 12. A key customer service skill to handle complaints effectively
  7. 15. Engages and disengages the engine from the transmission.
  8. 16. Following up with customers after service to ensure satisfaction
  9. 17. The process of explaining repairs in a clear way to customers.
  10. 20. A cost prediction before repair work.
  11. 22. Unusual engine noise due to improper combustion.
  12. 23. A critical document listing repairs performed on a vehicle.