Crossing Duck Creek

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Across
  1. 6. They are added as a company/provider by Claims Helpdesk & makes them visible as a participant (1)
  2. 7. The page that appears after selecting a hyperlink or navigation page (2)
  3. 10. What are claimants, witnesses & suppliers (1)
  4. 11. These are like workflows (1)
  5. 12. Policy is paid, active & within coverage period (2)
  6. 15. To capture a mistake, start over or redo an action (3)
  7. 17. To capture critical, comprehensive information about the loss (2)
  8. 18. Use this to modify the layout to parts of your screen (2)
  9. 19. Create letters using this (1)
Down
  1. 1. Used to update information such as phone numbers or email addresses (2)
  2. 2. Use this to organize event or catastrophe claims (2)
  3. 3. A list of all things covered under one’s policy (1)
  4. 4. Used to leave a comment on the claim & send out emails (2)
  5. 5. Appears on the top left-hand side of the screen & shows various stages completed in FNOL (2)
  6. 7. This is the sub-level of a claim at which reserves are set, & payments are established (1)
  7. 8. All people assigned a role on the claim level (1)
  8. 9. Large tool bar at the top of your screen (2)
  9. 13. Lines in a panel that appears under a portlet (1)
  10. 14. Find information about the policy, the insured, date of loss & claim status here (2)
  11. 16. Incomplete/required fields appear in this list (1)