Crossword # 2: PLI

12345
Across
  1. 3. Finacle ________ allows to track the leads generated through the marketing campaign
  2. 5. ________ involves activating a policy that has been void and not been re-instated
Down
  1. 1. The Customer _______ is a web-based system which assists a customer to process service requests online.
  2. 2. The PLI and RPLI services are integrated with the help of the ______ application.
  3. 4. _______ is used for scanning, storing and retrieving documents.