Crossword Puzzle

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Across
  1. 4. Transaction with expected response
  2. 7. Ego state driven by emotion and spontaneity
  3. 9. Ego state focused on rules and authority
  4. 11. Exchange of communication between ego states
  5. 12. High task and high people leadership
Down
  1. 1. Hidden level of communication
  2. 2. Point where grid axes intersect
  3. 3. People-oriented leadership style
  4. 5. Two-dimensional analytical framework
  5. 6. Rational, data-processing ego state
  6. 8. Transaction causing misunderstanding
  7. 10. Unit of recognition in TA