Crossword Puzzle for August 22, 2016

12345678910
Across
  1. 5. Set restrictions for watching shows and movies
  2. 7. The ______tool is used when a customer would like to add an emta or customer owned modem to their account.
  3. 8. Document name you can email to customers to help them view their techs estimated arrival time.
  4. 10. A ________is required when the cable must be placed under a driveway, road, or sidewalk.
Down
  1. 1. City where the new Sr. HR manager, Kristin Buckner is from.
  2. 2. App used to convert your voicemail messages to emails with readable voicemails.
  3. 3. Document name you can email to customers to help them check for service outages in their area.
  4. 4. Document name you can email to customers to help them set up email and text alerts with bill reminders and payment confirmations.
  5. 6. When a drop bury is required every effort is made to complete the _______within 14 days.
  6. 9. Document name you can email to customers to give them help with the My Account app and site.