CRS Crossword

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Across
  1. 3. A popular GDS used by Australian travel agents
  2. 5. Customer details stored in a GDS for use each time a booking is made
  3. 7. Opera is a CRS used to make reservations for what type of product
  4. 8. A guided bus tour for a group of holiday makers (two words)
  5. 11. The type of customer travelling for work
  6. 12. A document that includes details of a customer’s trip
  7. 14. Customers from another country travelling to Australia for tourism
  8. 16. A part of the system that manages the operational side (two words)
  9. 18. The part of a voucher that can be exchanged for a travel product
  10. 19. Premium class of travel
Down
  1. 1. The term used for airlines
  2. 2. A GDS can find this type of information to determine if a customer requires vaccinations
  3. 4. A system used to make reservations for the cruise industry
  4. 6. The percentage of the selling price of a product paid to the travel agent
  5. 9. A person that that purchases travel from a travel agency
  6. 10. The name of the alphabet used in the travel industry
  7. 11. Another name for a reservation
  8. 13. A CRS that is used by airlines and travel agents
  9. 15. A sector of the tourism industry that organizes functions for people to attend
  10. 17. A customer that has overweight luggage at check may be asked to pay _ _ _ _ _ _baggage