CS/BoR Chapter 1.2 Vocabulary - Retail Operations Overview Crossword Puzzle

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Across
  1. 2. businesses with similar products and/or services that are trying to appeal or sell to the same customer audience
  2. 5. the products retailers purchase to sell
  3. 7. the total amount of money that a retailer collects from selling goods and services
  4. 10. the number of units within the total inventory that are available to sell.
  5. 11. to get the right products in the right place at the right time, in the right quantity and at the right price to sell!
  6. 12. the people in a store who keep the products in good condition, displays the merchandise, shows customers how to use items and/or provide services
  7. 13. the amount of money a retailer keeps for itself after paying expenses
Down
  1. 1. Retailers that offer the same product or service with the goal of selling it to the same audience. Example: Apple (iPhone) and Samsung (Galaxy).
  2. 3. all of the merchandise a retailer owns.
  3. 4. the amount of money that a retailer spends to run their business
  4. 6. These retailers go after the same customers financial resources ($), but offer products that meet different needs. For example, the Home Depot and Kay Jewelers.
  5. 8. the branch of retail in charge of developing strategies to promote a company's specific products and services
  6. 9. These retailers offer different products or services but seek to meet the same customer need. Example: Smashburger and KFC.
  7. 14. a group of people working towards the achievement of a common goal