CISS TRIVIA

1234567891011121314151617181920
Across
  1. 6. service order moves an account out of Utiliflex
  2. 7. Prepay Cycle Code
  3. 8. To allow a prepaid customer to be billed correctly, this form is completed
  4. 12. balance transferred from CU to Utiliflex
  5. 14. an outlet to make a prepay top up
  6. 16. prepaid account are not charged this
  7. 18. Utiliflex is also called?
  8. 19. number of components of Prepaid Metering Service
  9. 20. Describe the CSD Team
Down
  1. 1. How often are accounts synced?
  2. 2. Fill in the blank. CIS Support's email is:__@lucelec.com
  3. 3. The service order generated to allow account's sync to Utiliflex
  4. 4. Status in Utiliflex when an account is moved in
  5. 5. Team which changes the bill code
  6. 9. can be requested by a customer if the wallet balance is low
  7. 10. all prepay accounts contain this
  8. 11. this percentage top up is applied to arrears in Utiliflex
  9. 13. Resolution code used for SETIC service order
  10. 15. Prepay Route
  11. 17. a usual query sent to myaccountsupport@lucelec.com